Phrases Handling Complaints and Apologies

I'm very sorry for the trouble.

B1

Meaning

I apologize for the difficulty you experienced.

Example sentences

John: 'I had a lot of trouble accessing the website.'

Alice: 'I'm very sorry for the trouble. We're working on resolving the issue.'

John: 'I'm very sorry for the trouble. We'll expedite your order.'

Alice: 'I experienced delays with my order.'