Phrases Handling Complaints and Apologies

Thank you for bringing this to our attention.

B2

Meaning

Expressing gratitude for the feedback.

Example sentences

John: 'There's a bug in your software.'

Alice: 'Thank you for bringing this to our attention. We'll fix it immediately.'

John: 'Thank you for bringing this to our attention. We'll improve the design.'

Alice: 'The website is difficult to navigate.'