Phrases Handling Complaints and Apologies

We're very sorry for the trouble.

B2

Meaning

Expressing regret for the difficulty caused.

Example sentences

John: 'This has caused me considerable stress.'

Alice: 'We're very sorry for the trouble. We'll do our best to compensate you.'

John: 'We're very sorry for the trouble. Please accept this gesture of goodwill.'

Alice: 'I've lost a lot of time because of this.'