That's entirely unacceptable, and I'm truly sorry.

Translation language

Meaning

Expressing strong disapproval and sincere regret.

John: 'The level of customer service was appalling.'<br>

Alice: 'That's entirely unacceptable, and I'm truly sorry. We will take immediate action to address this.'

John: 'That's entirely unacceptable, and I'm truly sorry. We will rectify this immediately.'

Alice: 'The quality of the work is substandard.'<br>