Phrases Phrases for Making Reservations

What's your cancellation policy?

B2

Meaning

Inquiring about the terms of cancelling a reservation.

Example sentences

John: I need to make a change to my booking.

Alice: Okay, sir. What's your cancellation policy?

John: I understand, but I'd like to know the specifics. What's your cancellation policy?

Alice: It depends on how far in advance you cancel. Let me check the details for you.