Phrases Sharing and Responding to Complaints

I'm sorry to hear that.

B2

Meaning

Expressing sympathy for a negative situation.

Example sentences

John: 'My computer crashed and I lost all my work.'

Alice: 'I'm sorry to hear that. That's really frustrating.'

John: 'I'm sorry to hear that. I know how much work you put into it.'

Alice: 'I failed my exam.'