Phrases Sharing and Responding to Complaints

Thank you for your patience.

B2

Meaning

Expressing appreciation for the customer's understanding.

Example sentences

John: 'This is taking longer than expected.'

Alice: 'Thank you for your patience. We're working on it as quickly as possible.'

John: 'Thank you for your patience. I'll assist you now.'

Alice: 'I've been on hold for a while.'