Phrases Handling Complaints and Apologies

Please accept my apologies.

B1

Meaning

A formal expression of regret.

Example sentences

John: 'The service at your restaurant was terrible.'

Alice: 'Please accept my apologies. We will offer you a complimentary dessert.'

John: 'Please accept my apologies. I'll ensure this doesn't happen again.'

Alice: 'The information you provided was inaccurate.'