Phrases Phrases for Complaining Politely

Excuse me, but...

B1

Meaning

A polite way to interrupt or raise a concern.

Example sentences

John: Excuse me, but I think there's been a mistake with the bill.

Alice: Oh, really? I'm very sorry. Let me check it.

John: Thank you. I noticed an extra charge for something I didn’t order.

Alice: I apologize again for the inconvenience. Excuse me, but I'll recalculate the bill.